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Get free shipping on order above Rs.2000
1 Doller Items
2 Doller Items
5 Dollar Items
Damages must be claimed within
Four (4) business days of delivery
Email us OR Call us (
) the invoice number, contact information and a list of damaged items.
For each item you must submit a photo of the damaged item and its packaging materials and describe the damage that has occurred.
Damages without accompanying documentation are not accepted.
Keep the shipment packaging in case the shipping company wants to inspect it.
When you email the damage information to us, we will file a claim with the shipping company and credit your account for the damage.
Damages will be credited to your account for future orders.
please include a reminder note for us ,If you have a credit, when placing your next order.
We reserve the right to refuse future shipment and sales to anyone who makes false claims .
There is a
20% restock fee for all returns
unless the items are defective or damaged.
We must be notified about returns within
Four (4) business days
When returning items, include a copy of the invoice you received with your order.
Also, add a note explaining the reason for the return.
Send an email
(firstname.lastname@example.org) to us so that we will be expecting the return.
You must make shipping arrangements to return the merchandise.
Use a service that has tracking or delivery confirmation.
We are not responsible for returns lost in transit.
Ship returns to: My Dollar Store, Adjacent ENGINE outlet, Shehbaz Khan Road, Kasur, Pakistan
Returns will be credited to your account for future orders.
In line with other importers in our industry, we reserve the right to discontinue business with anyone we deem to be abusing or overusing returns.
If you have a question about an item, contact us before purchasing and returning items that were not as you expected.
Refused / Unclaimed Shipments
Refused or unclaimed packages will be charged a
20% restock fee plus all shipping costs
M & P charges for both the delivery attempt and the return.
Refused or unclaimed packages that are re-shipped will be charged additional shipping costs, but no restock fee.
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